In the recent few years, the foodservice industry has made various technological advancements in order to expand the business worldwide. Cloud kitchen, also known as virtual kitchen or ghost kitchen, is one of the major technological advancements that has emerged to fulfil the growing demand of consumers for convenient food products across the regions. Unlike traditional brick & mortar establishments, cloud kitchen does not require a dining area, a host stand, a bar, a waiting area, and restrooms for employees and patrons. It is only divided into two categories i.e. kitchen type and delivery type. It provides food enterprises with the tools and resources that are require to prepare menu meals for delivery and takeaway with minimal overheads. The main difference is that in a cloud kitchen, a restaurant’s focus is on delivery rather than dine-in. Fortunately, the outbreak of the COVID-19 pandemic has accelerated the demand for cloud kitchens to a huge extent. The popu...
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